EXCLUSIVE WEBINAR Social Media & The Customer Experience With Northern Ireland Water Utilities are at the forefront of building robust digital and social strategies that solve challenges for the organisation, and build stronger connections with the modern...

EXCLUSIVE WEBINAR How UK Financial Services Are Winning With Social Media Today's financial organisations are looking to digital strategies and tactics that can effectively reach and foster genuine connections with customers. Join SoCrowd and Mobas to learn how UK...

EXCLUSIVE WEBINAR Higher Ed Social Media Content Review: Engage, Entertain & Communicate The way we used to create content has changed. The way we work now brings its fair share of barriers and challenges; however, this also breeds creativity. Join SoCrowd and Dan...

EXCLUSIVE WEBINAR Bringing Social Media Home: How The Hyde Group Provide A Better, Faster Customer Experience On Social One of the largest housing providers in the UK, The Hyde Group, manage or own circa 50,000 homes and support over 100,000 residents. Hear about...

EXCLUSIVE WEBINAR Customer Service Comms Lessons From Covid-19 So Far, And What's Next Whether you’re a Customer Service, Marketing or Comms leader, ensuring that your organisation delivers the best possible customer experience during the Covid-19 crisis is paramount....

EXCLUSIVE WEBINAR Managing Social Media Through Times Of Change: What To Post Now Social media is a vital communication channel for organisations to connect with customers and other stakeholders. In times of change such as the coronavirus pandemic, the internet is...

EXCLUSIVE WEBINAR Using Social Media For Employer Brand: Reassuring, Engaging & Recruiting Social media is where the personality of your organisation gets to shine. That’s especially true when it comes to establishing yourself as a Great Place To Work, both for...

EXCLUSIVE WEBINAR Building A More Social Business: How Redrow Embedded Social Media Across The Enterprise As one of the largest housebuilders in the UK and a SoCrowd client, Redrow put their customers at the heart of everything they do. We're delighted to be joined by...

EXCLUSIVE WEBINAR How To Handle Negative Comments On Social Media Join us for a masterclass in how to handle negative or unfavourable customer service comments posted on your corporate Facebook or Twitter account. Learn why ignoring negative comments is no longer an...

EXCLUSIVE WEBINAR Social Media Crisis Vs Service: Moments That Turn Us Into The Walking Dead When it comes to social, things can move fast. So how do you maintain good customer service and respond when a crisis hits? Join us to hear first-hand the lessons learnt at...

EXCLUSIVE WEBINAR How To Generate More Engagement On Facebook Hel Reynolds is an award-winning social media and digital communications professional helping public sector organisations be more open, effective and truthful. Her social media training has seen amazing...

EXCLUSIVE WEBINAR How To Get Leadership Buy-In For Your Social Media Plans Join us for a masterclass in how to get management buy-in for your organisation's social media efforts and win more support internally. Learn the typical challenges of getting leadership...

EXCLUSIVE WEBINAR How To Connect Social Media Strategy With Brand Objectives Does your social media strategy live up to expectations? Sometimes, likes and shares just aren't enough to prove the success of your campaigns or content. Join SoCrowd and strategic...

EXCLUSIVE WEBINAR How To Lift Social Media From A Tactical Channel To A Strategic Asset, With Hel Reynolds Join us for a masterclass in how to use social media more strategically for your organisation. With 67% of the UK population on social media, make sure you're...

EXCLUSIVE WEBINAR University Social Media Trends & Predictions For 2020 According to UCAS, 100% of students use some form of social media. Join us to explore new data on the university social media landscape, and key trends and predictions that university social,...

EXCLUSIVE WEBINAR Creating Engaged Citizens: Where Social Media And Digital Engagement Fits In Engaging citizens and communities in strong two-way relationships is a lot of work. Some citizens are simply disengaged making it hard for local gov and other public sector...

EXCLUSIVE WEBINAR How To Connect With Customers Using Social Media & Employee Influencers We know social media is no longer confined to just Marketing or Comms. So how can you empower employees to safely engage on social to grow brand awareness and reach, shape...

EXCLUSIVE WEBINAR 30 Minutes To Help You Deliver More Meaningful And Measurable Marketing Managing a community on social media isn’t so different to having face-to-face conversations with people in a crowded room. In person you would tailor your conversation to...

EXCLUSIVE WEBINAR How To Turn Your Employees Into Influencers And Your Influencers Into Brand Advocates Today's consumers are trusting brands less and people more, leading many organisations to invest more time and resources in influencer and employee advocacy...

EXCLUSIVE WEBINAR How Doncaster Council Developed Its Unique Personality & Voice For Social Media Success, With Rob Jefferson Your social media brand personality and tone-of-voice can make or break your ability to engage and influence residents or customers. As...

EXCLUSIVE WEBINAR 6 Steps To Building An Audience Driven Social Marketing Plan You're working at home, possibly handling the kids (or cat) with one hand, and trying to figure out how to handle your brand's social media with the other. You've likely heard phrases like...