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All the latest insights, trends and thought leadership in social media and reputation management. And all delivered in a friendly, SoCrowd way, with personal insights from members of the team. Explore our webinars here.

Social Media & The Customer Experience With NI Water

Social Media & The Customer Experience With NI Water

EXCLUSIVE WEBINAR Social Media & The Customer Experience With Northern Ireland Water Utilities are at the forefront of building robust digital and social strategies that solve challenges for the organisation, and build stronger connections with the modern...

UK Financial Services Winning On Social Media With Mobas

UK Financial Services Winning On Social Media With Mobas

EXCLUSIVE WEBINAR How UK Financial Services Are Winning With Social Media Today's financial organisations are looking to digital strategies and tactics that can effectively reach and foster genuine connections with customers. Join SoCrowd and Mobas to learn how UK...

Higher Ed Social Media Content With 448 Studio

Higher Ed Social Media Content With 448 Studio

EXCLUSIVE WEBINAR Higher Ed Social Media Content Review: Engage, Entertain & Communicate The way we used to create content has changed. The way we work now brings its fair share of barriers and challenges; however, this also breeds creativity. Join SoCrowd and Dan...

Customer Service Comms Lessons From Covid-19 With Jo Causon

Customer Service Comms Lessons From Covid-19 With Jo Causon

EXCLUSIVE WEBINAR Customer Service Comms Lessons From Covid-19 So Far, And What's Next Whether you’re a Customer Service, Marketing or Comms leader, ensuring that your organisation delivers the best possible customer experience during the Covid-19 crisis is paramount....

Managing Social Media Through Times Of Change With Hel Reynolds

Managing Social Media Through Times Of Change With Hel Reynolds

EXCLUSIVE WEBINAR Managing Social Media Through Times Of Change: What To Post Now Social media is a vital communication channel for organisations to connect with customers and other stakeholders. In times of change such as the coronavirus pandemic, the internet is...

Using Social Media To Build Your Employer Brand With Alissa Burn

Using Social Media To Build Your Employer Brand With Alissa Burn

EXCLUSIVE WEBINAR Using Social Media For Employer Brand: Reassuring, Engaging & Recruiting Social media is where the personality of your organisation gets to shine. That’s especially true when it comes to establishing yourself as a Great Place To Work, both for...

How Redrow Home Embedded Social Media

How Redrow Home Embedded Social Media

EXCLUSIVE WEBINAR Building A More Social Business: How Redrow Embedded Social Media Across The Enterprise As one of the largest housebuilders in the UK and a SoCrowd client, Redrow put their customers at the heart of everything they do. We're delighted to be joined by...

How To Handle Negative Comments On Social Media With Hel Reynolds

How To Handle Negative Comments On Social Media With Hel Reynolds

EXCLUSIVE WEBINAR How To Handle Negative Comments On Social Media Join us for a masterclass in how to handle negative or unfavourable customer service comments posted on your corporate Facebook or Twitter account. Learn why ignoring negative comments is no longer an...

Social Media Crisis Vs Service With South Staffs Water

Social Media Crisis Vs Service With South Staffs Water

EXCLUSIVE WEBINAR Social Media Crisis Vs Service: Moments That Turn Us Into The Walking Dead When it comes to social, things can move fast. So how do you maintain good customer service and respond when a crisis hits? Join us to hear first-hand the lessons learnt at...

How To Generate More Engagement On Facebook With Hel Reynolds

How To Generate More Engagement On Facebook With Hel Reynolds

EXCLUSIVE WEBINAR How To Generate More Engagement On Facebook Hel Reynolds is an award-winning social media and digital communications professional helping public sector organisations be more open, effective and truthful. Her social media training has seen amazing...

How To Get Leadership Buy-In For Social Media With Hel Reynolds

How To Get Leadership Buy-In For Social Media With Hel Reynolds

EXCLUSIVE WEBINAR How To Get Leadership Buy-In For Your Social Media Plans Join us for a masterclass in how to get management buy-in for your organisation's social media efforts and win more support internally. Learn the typical challenges of getting leadership...

Creating Engaged Citizens With Bang The Table

Creating Engaged Citizens With Bang The Table

EXCLUSIVE WEBINAR Creating Engaged Citizens: Where Social Media And Digital Engagement Fits In Engaging citizens and communities in strong two-way relationships is a lot of work. Some citizens are simply disengaged making it hard for local gov and other public sector...

Social Media Employee Influencers With Keith Lewis At Zurich

Social Media Employee Influencers With Keith Lewis At Zurich

EXCLUSIVE WEBINAR How To Connect With Customers Using Social Media & Employee Influencers We know social media is no longer confined to just Marketing or Comms. So how can you empower employees to safely engage on social to grow brand awareness and reach, shape...

30 Minutes To Meaningful And Measurable Marketing With RICS

30 Minutes To Meaningful And Measurable Marketing With RICS

EXCLUSIVE WEBINAR 30 Minutes To Help You Deliver More Meaningful And Measurable Marketing Managing a community on social media isn’t so different to having face-to-face conversations with people in a crowded room. In person you would tailor your conversation to...

Building An Audience Driven Marketing Plan With Nick Baggott

Building An Audience Driven Marketing Plan With Nick Baggott

EXCLUSIVE WEBINAR 6 Steps To Building An Audience Driven Social Marketing Plan You're working at home, possibly handling the kids (or cat) with one hand, and trying to figure out how to handle your brand's social media with the other. You've likely heard phrases like...

Mastering Social Media For Housing With See Media

Mastering Social Media For Housing With See Media

EXCLUSIVE WEBINAR How Housing Providers Can Master Social Media To Build Engaged Communities Housing providers have more diverse audiences than many others sectors, presenting new opportunities to use social media in a wide range of ways, including: social selling,...