Social Media Management
SoCrowd gives you the tools to manage clients’ accounts and team members in one place, surfacing sector insights, sentiment and content performance quickly and easily. So your clients can engage customers with the highest quality of social comms.
The whole toolkit
Flexible and scalable, SoCrowd brings you collaboration, analytics, engagement and customer service. Monitor, assign, prioritise and respond to messages. Measure performance and drive results.
Make everything count
Plan, schedule and publish content across all your networks, with customisable approvals to make everything consistent. Build customer relationships and drive positive brand experiences.
Managing made easy
With automated forwarding, workflows, alerts and notes, the whole team can manage social activity, seamlessly. You can set up user roles and permissions, with a full audit trail to keep an eye on things.
All in one
SoCrowd brings you everything from account-level reports to post-level analytics. Monitor everything from one dashboard and listen out for opportunities to engage and reputational issues. Risk management features help protect your brand reputation too.
We’ve got your back
You can contact our Customer Success Team whenever you need help, and we’ll give you plenty of training and support too via phone, email and chat. Partnership is in our DNA and so we’ll be regularly reaching out to you.
Learn with us
With bespoke training and access to our modular e-learning programme and guides, we can train up all your users and teams. And get you involved in our user community events too.