Delivering a better social media experience in leisure and hospitality
- Get a view of all social media accounts and activity across the organisation, whilst allowing local teams to safely develop great social media content and deliver outstanding customer service 100%
- Listen to social media conversations at the national and local level to identify engagement opportunities. 100%
- Measure the performance of you social media content and campaigns. Track response times to inbound customer care enquiries with both team and user analytics and reporting. 100%
- Deliver a consistent experience on social across all teams, departments or locations with automated workflows and approvals to both enhance and protect your reputation. 100%
- Monitor customer enquiries to capture audiences swiftly, improve social customer care and get more bookings. 100%
- Cut the risk of employee error and protect your brand reputation with individual secure logins, tailored user permissions as well a outstanding training and on-going support. 100%
Explore the social media solution for leisure and hospitality
Social scheduling, planning and publishing
Social community and audience engagement
Social media analytics and reporting
Knowledge is powerful
The Complete Guide to Enterprise Social Media
The Ultimate Guide to Exceptional Social media Customer Service
