More effective social media communications for healthcare organisations
- Provide social media users with secure login details to create and publish new content in a secure and controlled way. 100%
- Effectively manage inbound questions and enquiries by automatically routing messages to the right people, and maintain a complete record of all activity. 100%
- Protect your brand reputation using smart dictionaries to moderate and control inbound and outbound content across different social networks. 100%
- Evaluate the performance of all outbound content and campaigns, and team performance and response times to inbound messages via powerful analytics. 100%
- Use social listening to identify customer engagement opportunities, and monitor conversations about the organisation, events or other keywords. 100%
- Manage crisis situations by automatically pausing all scheduled content, and allowing the response team to post alerts across multiple accounts. 100%
Explore the social media software for health and medical
Social scheduling, planning and publishing
Social community and audience engagement
Social media analytics and reporting
Knowledge is powerful
The Complete Guide to Enterprise Social Media
