Keep the public informed and engaged on social media
- Maintain a central bird’s eye view of all social activity, while providing local community teams with the autonomy to update their own social media profiles. 100%
- Listen to social media conversations and monitor chatter around possible events or sensitive topics as they happen. 100%
- Handle emergency situations by posting alerts across multiple social media networks, and collaborate effectively to provide a fast and accurate response. 100%
- Instantly respond to the public reports of crimes and accidents by assigning inbound messages to the most relevant team member. 100%
- Deliver a consistent experience on social media across all teams, departments or locations with automated workflows and compliance checks in place. 100%
- Cut the risk of employee error and protect your reputation with individual secure logins, content validation and customisable user permissions. 100%