Drive customer engagement

Learn how leading UK automotive organisations are using SoCrowd to engage customers, enhance the experience and stay compliant with FCA guidelines.

A scalable solution for the agency social media model

  • Maintain all social media marketing and customer care activity across multiple accounts and locations, with local content creation and delivery. 100% 100%
  • Listen to social media conversations and chatter to identify potential new sales leads and engagement opportunities. 100% 100%
  • Efficiently handle customer enquiries, complaints and mystery shopping activity via automation, notifications and workflow tools. 100% 100%
  • Turn social media metrics and analytics into real insights. Act on opportunities (and challenges) quickly. 100% 100%
  • Collaborate across multiple teams and locations to plan, create and run outbound marketing communications and handle inbound customer care enquiries. 100% 100%
  • Manage the risks of social media and protect your brand reputation with secure user logins, sign-off rules, compliance and crisis tools. 100% 100%

Explore the social media solution for automative marketing and comms teams

Social scheduling, planning and publishing

Social community and audience engagement

Social media analytics and reporting

Knowledge is powerful

Social Media Executive Briefing for the Automotive Industry

The Complete Guide to Enterprise Social Media

The Ultimate Guide to Social Customer Service Fundamentals

What they say

RRG Group
Head of Digital

“We needed a system to manage all of our social media accounts across the large number of dealers that we operate across the UK. It was important for us to monitor and view customer enquiries on social media from one single, central place. We also wanted to be able to plan and schedule sales campaigns centrally, with dealerships then managing them on a local basis.”

An all-in-one platform for automotive social media management