A scalable solution for the agency social media model
- Maintain all social media marketing and customer care activity across multiple accounts and locations, with local content creation and delivery. 100%
- Listen to social media conversations and chatter to identify potential new sales leads and engagement opportunities. 100%
- Efficiently handle customer enquiries, complaints and mystery shopping activity via automation, notifications and workflow tools. 100%
- Turn social media metrics and analytics into real insights. Act on opportunities (and challenges) quickly. 100%
- Collaborate across multiple teams and locations to plan, create and run outbound marketing communications and handle inbound customer care enquiries. 100%
- Manage the risks of social media and protect your brand reputation with secure user logins, sign-off rules, compliance and crisis tools. 100%
Explore the social media solution for automative marketing and comms teams
Social scheduling, planning and publishing
Social community and audience engagement
Social media analytics and reporting
