PLATFORM
Get the knowledge
The more you learn, the better you get. SoCrowd shines a light across all your social channels, with reports and metrics on your reach, clicks, followers and more. So you can fine tune to help you make every post the best it can be.

Make the right decisions
Easily assess your social data to make smart decisions and plans, flag areas of concern or opportunities to be exploited.

Focus on results
Track campaign performance to help you assess performance against strategic goals and objectives. Make social media work for your organisation.

Spot the dream team
Check how your teams are doing, and reward the people who are smashing social media. Or spot places where you could train someone up to make performance even better.

Allocate Resources
Identify the best time to engage and when you receive your inbound activity to decide how best to resource your teams.

Shareable and printable reports
View and export a variety of reports, including 1-click reports providing information on a variety of elements including top performing posts and the impact of engaged users. Generate custom reports each week, fortnight, or month providing regular updates to help you manage and assess your social media performance and ROI.
Don’t take our word for it
Understand from our customers how SoCrowd empowers them to enhance and protect their online reputation.

Aiden Bowden
Service Delivery Coordinator, South Staffs Water & Cambridge Water
In a crisis or incident, the Conversations view gives you everything all in one place. If I close a conversation it will get re-opened automatically when required. SoCrowd gives us access to all incoming interactions all in one place.