Don’t miss a single conversation
Social media is about watching and listening just as much as posting. By keeping your eyes peeled, you can understand what matters to your customers and prospects. SoCrowd lets you spot ways to engage, while also keeping an eye on your competitors and wider industry, and picking up on any issues that could damage your reputation.
Catch the buzz
With Buzz Monitor, you can follow social conversations, and listen out for your brand name, keywords or hashtags. So you can spot themes and nail any opportunities to engage.
Stay in the know
Get results in real-time or just opt for a daily summary, whatever you choose. An alert will hit your inbox when you need it. And you can track other trends too. From your competitors’ posts to public events, you’re in the know.
Finger on the pulse
With sentiment at the heart of things you can read the room across your social communities and the issues and topics people are focusing on. So you have a heads up on how you might want to handle the situation and even individual posts.
Monitor the media
No need to have a separate media monitoring service – it comes built in with SoCrowd. Understand how and where you’re being talked about in the media and across the blogging platforms. Then easily share this across your social channels.
We’re talking local
Zoom in on the chatter with geo-targeting. SoCrowd can zero in on places, towns and regions. So you can engage on the ground and build new relationships.
Don’t take our word for it
Understand from our customers how SoCrowd empowers them to enhance and protect their online reputation.
Senior Digital Officer, Nottinghamshire Police
When you’ve got many different accounts and users, you reach a point of critical mass where social media becomes unmanageable. You need a central platform like SoCrowd that can help monitor and control all social media access and activity.